Shipping and Return Policies
Please note that events outside of our control can occasionally delay shipping times. This can be the result of:
- A holiday rush, especially around Thanksgiving, Black Friday/Cyber Monday and Christmas
- National crises such as economic downturns, political unrest, supply chain breaks, etc.
- Regional disasters like hurricanes, snowstorms, earthquakes, and wildfires that drive up demand even as they obstruct regular delivery service.
When you shop with Emergency Essentials®, you get great low prices, a satisfaction guarantee, and low shipping rates. The best part? When you buy high-volume products such as year's supplies, FREE shipping is available for all orders $149 or more! Thank you for getting prepared with Emergency Essentials.
| Total Order Amount | Shipping Rates |
|---|---|
| Up to $60.00 | $9.99 |
| $60.01-$120.00 | $12.99 |
| $120.01-148.99 | $15.99 |
| $149.00 or more | FREE |
SHIPPING RATES AND TIMES FOR ALASKA, HAWAII, AND APOs
Shipping rates are determined by package weight.
Deliveries are made through USPS. Standard shipping times are between three to four weeks under normal circumstances.
SHIPPING RATES AND TIMES FOR CANADA
Shipping rates are determined by package weight and custom USPS rates. Standard shipping times to Canada are between two to three weeks under normal circumstances.
INTERNATIONAL DELIVERY
BePrepared.com does not ship internationally.
Returns
Any unopened, unused items sold on BePrepared.com can be returned within 30 days for a full refund. To qualify for a full refund:
- 30 days or fewer must have passed since the original purchase
- The customer must be able to show a receipt or proof of purchase
- Items must be shipped back in their original packaging and condition
- Customer must pay for costs of shipping (not refundable). Shipping costs may be deducted from return credit.
Please ship all authorized returns to:
1175 South Meridian Park Road Suite B
Salt Lake City, UT 84104
All returns are processed and issued by BePrepared.com. Do not ship returned items to the product manufacturer.
Please direct all questions about returns to 1-888-579-6849 or [email protected]. We are eager to help!
BePrepared.com customer service office hours are 24/7.
25-Year BePrepared.com Product Guarantee
To make sure you have access to the highest-quality emergency supplies anywhere, every product available on BePrepared.com is hand-selected by preparedness experts.
We’re so confident in that quality that we issue a 25-year guarantee on all freeze-dried food products from Emergency Essentials and Ready Hour. That’s a commitment from us that all food products purchased from those brands will be clear of manufacturing defects of any kind for up to 25 years.
Taxes
Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be recited on the customer’s behalf to the Alabama Department of Revenue.
Seller’s program account number is SSU-R010417611.
