Product Guarantee

To make sure you have access to the highest-quality emergency supplies anywhere, every product available on is hand-selected by preparedness experts.

30-Day Return Policy

 Any unopened, unused items sold on can be returned within 30 days for a full refund. To qualify for a full refund:

  • 30 days or fewer must have passed since the original purchase
  • Customer must be able to show a receipt or proof of purchase
  • Items must be shipped back in their original packaging and condition
  • Customer must pay for costs of shipping (not refundable). Shipping costs may be deducted from return credit.

Please ship all returns to 4325 W Commercial Way, Suite D, Salt Lake City, UT 84104.

All returns are processed and issued by Do not ship returned items to the product manufacturer.

Please direct all questions about returns to 1-888-579-6849
or We are eager to help! customer service office hours are Monday through Friday, 8:00 am MDT to 5:00 pm MDT. Closed Saturday and Sunday.