25-Year BePrepared.com Product Guarantee

To make sure you have access to the highest-quality emergency supplies anywhere, every product available on BePrepared.com is hand-selected by preparedness experts.

We’re so confident in that quality that we issue a 25-year guarantee on all food products from Emergency Essentials and Ready Hour. That's a commitment from us that food products purchased from those brands will be clear of manufacturing defects of any kind for up to 25 years.


30-Day Return Policy

 Any unopened, unused items sold on BePrepared.com can be returned within 30 days for a full refund. To qualify for a full refund:

  • 30 days or fewer must have passed since the original purchase
  • Customer must be able to show a receipt or proof of purchase
  • Items must be shipped back in their original packaging and condition
  • Customer must pay for costs of shipping (not refundable). Shipping costs may be deducted from return credit.

Please ship all returns to 4325 W Commercial Way, Suite D, Salt Lake City, UT 84104.

All returns are processed and issued by BePrepared.com. Do not ship returned items to the product manufacturer.

Please direct all questions about returns to 800-999-1863 or customerservice@beprepared.com. We are eager to help!

BePrepared.com customer service office hours are Monday through Friday, 8:00 am MDT to 5:00 pm MDT. Closed Saturday and Sunday.