A Letter of Appreciation
We love you.
No really, we do! You’re the battery to our flashlights, the meat in our entrée, the…well, you get the picture. Basically, you’re the reason we do what we do, and while we’re always grateful for your prolonged patronage, we want to make the entire month of November a great big thank-you for your continued support.
We know we had some troubles keeping up earlier this year, and for that we truly apologize. But our business is growing, and with that growth comes better service. Here are just a few of the things we’ve done to help make your experience with us more pleasant:
- New phone system and more options to communicate with customer service
- Implemented new order management system to ship orders the same day
- Better communication like order and shipping notifications and live chat
- We’ve added to our staff to help service you better and faster
Many of these changes come by way of your feedback, so thanks for your desire to help us improve! Speaking of giving thanks…Thank you for your continued loyalty in our quality products and your passion for preparedness.
Beyond the changes we’ve recently made, we also have another way we wish to express our sincere thanks. Throughout November, we’ll be having special offers and promotions for you, our amazing customer. So keep an eye on your email and our website so you don’t miss a thing!
Thanks for everything. We really mean it when we say you’re a valued customer.
Your friends at Emergency Essentials
Our Commitment to You
Our mission is to help people prepare. We endeavor to serve our customers, our business associates, and each other in the same way we hope to be served. It is our duty to use the resources that we have been given to serve, build, and inspire the preparedness community. Thank you for letting us serve you!
100% Satisfaction Guaranteed
We want you to be completely satisfied with your order. If your purchase fails to meet your expectations, we will make it right.
Low Price Guarantee
Providing you great value is important to us. Our huge buying power means lower prices for you. We always keep our prices at the lowest in the market.
We strive to ship orders placed by 4:00pm MST the same day.
Our products are tested and approved to meet both quality and long-term storage requirements.
Expert Preparedness Consultants Products
Our staff has developed our products to meet our strict requirements and they are happy to help you become better prepared.