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A Letter of Appreciation

Dear Customer,

We love you.

No really, we do! You’re the battery to our flashlights, the meat in our entrée, the…well, you get the picture. Basically, you’re the reason we do what we do, and while we’re always grateful for your prolonged patronage, we want to make the entire month of November a great big thank-you for your continued support.

We know we had some troubles keeping up earlier this year, and for that we truly apologize. But our business is growing, and with that growth comes better service. Here are just a few of the things we’ve done to help make your experience with us more pleasant:

  1. New phone system and more options to communicate with customer service
  2. Implemented new order management system to ship orders the same day
  3. Better communication like order and shipping notifications and live chat
  4. We’ve added to our staff to help service you better and faster

Many of these changes come by way of your feedback, so thanks for your desire to help us improve! Speaking of giving thanks…Thank you for your continued loyalty in our quality products and your passion for preparedness.

Beyond the changes we’ve recently made, we also have another way we wish to express our sincere thanks. Throughout November, we’ll be having special offers and promotions for you, our amazing customer. So keep an eye on your email and our website so you don’t miss a thing!

Thanks for everything. We really mean it when we say you’re a valued customer.


Emergency Essentials

Your friends at Emergency Essentials

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Our Commitment to You

Our mission is to help people prepare. We endeavor to serve our customers, our business associates, and each other in the same way we hope to be served. It is our duty to use the resources that we have been given to serve, build, and inspire the preparedness community. Thank you for letting us serve you!

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