It is our goal to bring you the finest preparedness products at the very best prices. If you find the same product anywhere else for less, let us know and we'll match the price. If you’ve already purchased and you find a lower price elsewhere within 30 days, we’ll give you a gift certificate for the difference.
30-DAY UNCONDITIONAL SATISFACTION GUARANTEE
We want you to be completely satisfied with our products. If within 30 days anything in your purchase from us fails to meet your expectations, please call us. We will make it right!
All of our products carry a one-year warranty from the day of delivery against defects in material and workmanship. Many products also have a manufacturer’s warranty to cover them; please call us to determine how to take advantage of these warranties when needed. If you need to return a product, please call us for a return authorization number.
You can return any product for any reason within 30 days. An RMA (Return Authorization Number) is required before you ship product back to us. Please call us at 1-800-999-1863.
OUR MISSION STATEMENT
"Our mission is to help people prepare. We endeavor to serve our customers, our business associates, and each other in the same way we hope to be served. It is our duty to use the resources that we have been given to serve, build, and inspire the preparedness community."
Thank you for letting us serve you!